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Customer 360˚

Revolutionise customer engagement by integrating data for a complete view, enabling personalised experiences, targeted campaigns, and improved service, thus strengthening relationships and advocacy.

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Unleash the power of customer success

Today, customers interact with businesses across multiple channels and touchpoints, generating vast amounts of data. However, navigating and extracting maximum value from this data can be daunting.

Harnessing this data enables businesses to craft highly personalised customer experiences. To achieve this, a comprehensive understanding of every aspect of the customer journey is essential. Hence, the rising adoption of customer 360 platforms, which aim to build a holistic, 360-degree view of the customer.

Traditionally, customer interactions are stored in separate tables within a centralised data warehouse primarily for analytics purposes. Yet, there’s untapped potential beyond analysis alone.


Fewer than 14% of companies have a true 360-view of their customers


50% of respondents do not achieve alignment on what constitutes a 360-degree view, complicating any technology acquisition.


73% of customers expect improved personalisation, driven by technological advancements like AI

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drive growth

Drive business growth with efficient and effective solutions

Our best-in-class platforms for sales, service, marketing, commerce, analytics and IT teams leverage automation, artificial intelligence, and real-time data to drive efficient growth for your business. They empower your teams to spend less time compromising on customer and employee experiences and more time exceeding expectations.

Partners we work with

Digital Transformation solutions for every industry

Explore all the ways ELLA equips retail brands with the latest sustainability, inclusivity and technology resources.


Find out how Manufacturers can empower their business with data-driven insights, automation and efficiency, driving quality improvement, cost reduction, agility, and sustainability, all essential for competitive advantage. 


Find out how ELLA Auto helps the automotive industry better understand their business today and prepare for the future.


Unlock new heights of efficiency and ROI in construction, harnessing data and tech to streamline projects, reduce costs, and elevate build quality.


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