Six automotive conversations that turned into measurable results

Social campaigns were generating a high volume of inbound enquiries, and every one was passed straight to the dealer network.

optimAIze® now sits between social channels and the dealer, bringing AI lead qualification for car dealers so they only receive leads that are ready for a conversation.

Keep Me Informed (KMI) leads for a new model launch were the manufacturer's lowest-converting data set.

optimAIze® reaches out to KMI leads to pre-qualify their interest before anything goes to a retailer.

Enquiries that didn't progress straight away were marked as lost, even though many of those customers were still in the market.

optimAIze® takes on the automotive lost lead follow-up the sales team doesn't have capacity for, re-engaging those enquiries and sending revived ones back with full context.

Static, one-size-fits-all dealership service reminders weren't engaging customers, so vehicles due for service weren't being booked in.

optimAIze® sends personalised reminders tailored to each customer and vehicle, and passes those ready to book to the service team.

Vehicle health check follow-up on amber work was optional and inconsistently carried out, so recommended work that was now due often went unbooked.

optimAIze® interprets service technicians' VHC notes, identifies amber work that's now due and sends customers a personalised reminder explaining what needs attention.

This large car supermarket had a significant database of previous buyers, but no time or resource for personalised prospecting.

optimAIze® now supports automotive customer retention, reaching out to previous buyers with personalised, conversational messages based on what they bought and when.